The next step: Training

If the acquisition of new equipment is significant, there must be an associated training plan so that the stakeholders concerned can upgrade their skills by themselves and future operations are optimised. It includes both of the following:

  • initial training
  • continuing education
  • specific training (for other stakeholders of the urban road transport sector, e.g. firefighters, city taxis, etc.)
  • corrective training (when there is a failure in the application of acquired knowledge)

Those who pass the training course should receive a certificate. And it may be useful to set up a Validation des Acquis de l’Expérience (assessment of prior experience) system.

Different professions are potentially concerned: drivers, conductors, schedulers, mechanics, vehicle owners, presidents of cooperatives, institutional stakeholders (local authority, ministry, authority responsible for transport, etc.), and professionals from other sectors.

A preliminary diagnostic assessment can be carried out to identify the needs more precisely, as demonstrated by the example of Antananarivo (cf. Example: Training and increasing the capacities of Antananarivo’s carriers).

Please note that this system may require the following:

  • investments, e.g. driving track, buses reserved for training, classrooms, IT, etc.
  • operational funding, pay for instructors, upgrading of teaching materials, etc.